For municipalities that need responsive day-to-day help without the cost of a full managed IT stack.
- Remote help desk access
- Core endpoint support
- Low-friction monthly pricing
$20/ month
Municipal Tech Support & No Contracts!
Pick your plan. Start support fast.
Affordable remote help desk support and endpoint security for municipalities that need real coverage without hiring internal IT or signing a giant MSP contract.
Built for townships, villages, and cities
1-hour human response goal
Remote support + cybersecurity in one subscription
Find the right fit for your office
Simple monthly pricing, and no contracts.
The primary subscription for municipal offices that want consistent support and practical security coverage.
- Remote support for staff
- Endpoint security foundation
- Fast signup and onboarding
$249/ month
For municipalities that want broader ongoing support without staffing a full internal IT department.
- Expanded municipal support
- Stronger coverage depth
- Higher-touch service model
$449/ month
What's Included
Every CivicIT plan is designed to cover the day-to-day tools, support, and protection municipal offices rely on most.
Direct help for applications, workstations, and network-related issues.
Questions, troubleshooting, and guidance for Microsoft 365 tools your office uses every day.
Fast human response from a U.S.-based technician when something needs attention.
Track invoices, submit issues, review request status, and manage account details in one place.
Access approved tech products, accessories, and discounts through a municipal-friendly ordering channel.
Editable policy templates built to help municipalities adapt documents for governance and compliance needs.
Endpoint protection and practical safeguards against ransomware, phishing, viruses, and malware.
No Contracts, Cancel Anytime
One flat monthly plan for the office staff that keeps your municipality moving.
Support tickets, Microsoft 365 help, device security, policy guidance, and fast escalation without MSP overhead.
1-Hour Response
Real people. U.S.-based. No outsourced maze.
Endpoint Protection
Keep workstations covered against ransomware and phishing.
Municipal Fit
Made for offices with lean budgets and small teams.
Popular with teams that wear five hats before lunch
Affordable IT for offices without an IT department.
Stop juggling printers, email issues, cyber concerns, and vendor finger-pointing with no one owning the problem.
For staff who just need the issue handled and the workday moving again.
Affordable protection for laptops, workstations, email, and day-to-day user mistakes.
No giant statement of work. No enterprise process. Just subscribe and start getting help.
Made for municipalities that need confidence, not complexity.
CivicIT gives municipalities dependable day-to-day IT support, practical cybersecurity, and clear monthly pricing without the burden of a large MSP contract or building an internal IT department.
Responsive help desk support for staff, devices, Microsoft 365 questions, and everyday office issues.
Simple month-to-month service that is easy to understand, budget, and start quickly.
Trusted protection and support built for municipalities that want reliability without unnecessary complexity.
What matters most
Fast human help
Your clerk or treasurer should never wonder who to call when email, devices, or software fail in the middle of the day.
Predictable monthly cost
The homepage should make affordability feel clear and safe, not hidden behind enterprise sales friction.
Security without overkill
Enough seriousness to address ransomware and phishing, without reading like a giant enterprise SOC vendor.
Pick a plan. Protect the office. Get back to serving residents.
Compare the plans side by side, choose the level of support that fits your team, and get started without a complicated procurement process. From essential coverage to a fully managed IT stack, each option makes it easy to match your municipality's needs and budget.
$249per month starting point
For municipalities starting with foundational remote support and day-to-day issue response.
For teams that want broader ongoing help, stronger coverage, and easy self-service signup.
For municipalities that need the most complete support stack without building internal IT headcount.
Client stories should feel like social proof, not brochure filler
“We appreciate the CivicIT team, especially when you’re technically challenged.”
“Outstanding service and dependable support. Highly skilled, knowledgeable, responsive, and reliable.”
“We’ve worked with CivicIT for a few months now and are very happy with the service we receive.”
Schedule a meeting with CivicIT and get answers faster.
Make it easy for leaders, clerks, and office staff to connect when they are ready to talk through support, pricing, and the right plan for their municipality.
- Book a short intro call without waiting for email back-and-forth.
- Talk through support options, pricing, and the right plan for your office.
- Give decision-makers a simple next step that feels modern and easy to trust.